Terms of Service

1. Who can use TryTress

You must be at least 18 years old. Any person shown in a submitted photograph must also be an adult. You must own the photograph or have permission from the person shown and the necessary rights to submit it for the processing described in our Privacy Policy. Do not submit children's photographs, identity documents, intimate images or photographs of people without their permission.

Keep access to your sign-in email secure. You are responsible for providing a working email address and accurate information, and for reporting suspected unauthorised account use.

2. What a report includes

TryTress provides an English personal style report based on your questionnaire and photograph. The report includes six generated comparison boards, 24 written outfit recipes, a 12-piece capsule wardrobe and practical styling suggestions. The 24 recipes are written combinations, not 24 separately generated personal outfit photographs. Public sample reports are curated examples and may differ from your generated report.

We use third-party AI services through Floniks to analyse the photograph and generate styling images. Images and recommendations can be inaccurate, vary from your appearance or preferences, and change facial, garment or body details. They are illustrations for personal styling exploration, not measurements, guaranteed likeness, product listings or professional medical, financial or legal advice. Colour suggestions depend on the photograph and its lighting.

Models currently used

• Portrait and style-brief analysis: OpenAI GPT-5, supplied through Floniks as Image Analyzer (GPT-5).
• Styling image generation and editing: OpenAI GPT-Image2 (GPT Image 2), supplied through Floniks as OpenAI GPT-Image2.

These are the supplier model names configured for this service. Floniks provides access to the underlying models; it is not itself the model name. Model availability and supplier routing can change. We will update this disclosure when our configured model selection changes.

3. Prices and payments

A purchase covers one report for one submitted photograph and brief. Changing the photograph or brief requires a separate purchase. There is no subscription, recurring billing or automatic renewal. The price and currency confirmed for an existing order remain those of that order, even if the advertised price later changes.

Checkout and payment processing are provided through Waffo Pancake. Any applicable taxes and the final payable total are shown before payment confirmation. Your bank may separately apply currency conversion or other charges. We receive order and payment-status information; we do not collect or store full payment-card numbers or card security codes on TryTress servers.

An open checkout page or return to TryTress is not confirmation of payment. An order must be verified as paid before it can be used for report generation. Sandbox orders and test payments do not constitute a real-money purchase.

4. Generation and delivery

After verified payment and your submission, generation runs asynchronously. You can view progress and access the resulting report through Account & reports. Processing times depend on service availability and the input; we do not guarantee instant completion or a specific completion time.

A complete delivery requires the report and all six comparison boards. A processing message or partially completed report is not a complete delivery. System-failure recovery stays associated with the original order and does not require a second purchase. Please contact support if the report fails, remains stuck or cannot be opened.

Your original local photograph is not restored after a page reload. Keep your own copy and save any delivered report you wish to retain. Supplier outages or service discontinuation may affect continued access; payment and refund rights for undelivered purchases remain protected.

5. Refund policy

• Generation fails or the complete report is not delivered: you may request a refund. Recovery may be offered without another purchase, but you may contact support to request a refund instead.
• Report successfully delivered: purchases are normally non-refundable simply because you change your mind or prefer a different styling direction. This does not exclude remedies for defective, materially misdescribed or non-conforming services, or any mandatory consumer right.
• Duplicate or incorrect charge: contact support so we can investigate and arrange correction or a refund where appropriate.

Send your request to support@trytress.breezegout.com, including your account email, order reference and a brief description of the issue. Do not send a full card number, security code or sign-in code. Approved refunds are handled through the original payment channel where available; your payment provider determines when the credit appears.

Nothing here automatically waives a statutory cancellation or cooling-off right. Where an applicable law requires express consent to immediate digital delivery and acknowledgement of losing a withdrawal right, that right is lost only if those legal requirements have actually been met. You may contact your payment provider about a disputed charge; contacting us first does not remove that right.

6. Your content and permitted use

You retain your rights in the photograph and other content you submit. You give us a limited permission to process and transmit that content to the services needed to produce, store and deliver your report. This is not permission to use your portrait in our public marketing. Our data handling and the limits on supplier deletion are explained in the Privacy Policy.

You may use your delivered report for your own lawful styling purposes and share it with your stylist. AI outputs may not be unique or eligible for copyright protection. TryTress branding, software and public sample materials remain subject to their respective owners' rights.

Acceptable use and prohibited content

Do not upload, request, generate or share any of these six categories through TryTress:

• Sexual or NSFW content: pornography, explicit sexual activity, sexualised nudity or intimate imagery without consent.
• Violence or graphic gore: graphic injury, torture, mutilation or content promoting violence or harm.
• Hate speech: content promoting hatred, dehumanisation, harassment or discrimination against a protected group or its members.
• Child-unsafe content: any sexualisation, exploitation, abuse or endangerment of minors. The service accepts adult portraits only.
• Deepfakes, impersonation or deception: unauthorised use of another person's likeness, non-consensual synthetic images, identity fraud, or presenting a generated styling illustration as an authentic photograph to mislead others.
• Copyright or trademark infringement: submitting or generating material that infringes another person's copyright, trademark or other intellectual-property rights.

Fraud, illegal activity, security interference, unauthorised account use, scraping private reports and bypassing payment or usage limits are also prohibited.

Reporting content and our review process

To report suspected prohibited content or misuse, email support@trytress.breezegout.com with the subject “Content safety report”. Include the relevant order or report reference, the category of concern and a short explanation. Send only the minimum evidence needed; do not forward unlawful imagery, payment-card details or sign-in codes. You may use the same address to dispute a restriction or request a review.

Our content-review mechanism is manual review by the operator of reported or otherwise identified concerns. We assess the available evidence against these categories, verify account/report ownership where needed, and may request clarification. The product also limits requests to structured styling choices and requires adult/photo-authorisation confirmations. These restrictions are not a guarantee that every input or output has been checked for prohibited content; we do not claim universal automated screening or manual pre-approval of every image.

During investigation we may pause a disputed request or restrict access where appropriate. If a violation is confirmed, we may reject the request, stop further service, suspend or terminate access, and remove content from TryTress-controlled report access. Where necessary we may notify the affected person or supplier, preserve evidence or respond to a lawful authority request. Removal from TryTress does not guarantee deletion of supplier-hosted copies. We consider review requests sent to the support address, and mandatory consumer and refund rights remain unaffected.

7. Privacy and account requests

Read our Privacy Policy before submitting a portrait. Supplier-hosted original and generated images can be viewed by anyone who obtains their supplier links. Deleting a report from your TryTress account does not guarantee deletion of supplier copies. Email support to request account closure or exercise a data right.

8. Service limits and responsibility

We take reasonable care in providing the service but do not guarantee a specific aesthetic outcome, uninterrupted availability or error-free AI output. Review suggestions before making a haircut, cosmetic, clothing or other real-world decision. Third-party products, salons and services are outside TryTress's control.

To the extent allowed by applicable law, we are not responsible for indirect losses caused by reliance on styling suggestions. Nothing in these terms limits liability that cannot lawfully be excluded, or removes your mandatory rights and remedies for a purchase. The refund policy above applies to failed or undelivered reports.

9. Suspension, changes and applicable law

We may restrict access to protect users, address abuse or comply with law. If we stop providing a purchased service before complete delivery, you may request a refund. Changes to these terms will be dated on this page, with notice of material changes through the website or account email as appropriate. They do not retroactively change the agreed price or refund rights of an existing purchase.

These terms are governed by the laws of the People's Republic of China, subject to any mandatory consumer protections and rights to bring a claim in a court available to you under applicable law. Please contact us to try to resolve an issue; this does not prevent you from using a statutory remedy.

10. Contact

Operator: Li Anhong · China
Customer support, billing, refunds and privacy: support@trytress.breezegout.com